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Frequently Asked Questions

 

        Wholesale

        How to purchase at a wholesale price?

        All of our items are wholesale priced. So, to purchase at a wholesale price you need to create an account and order our minimum order value of $150.

        Create your account here!

        Can you do custom branding on the jewelry?

        We manufacture our products without branding them. So, you can Brand them yourself. We require a minimum order of 200 PCS for custom brand the jewelry to your business

        Can i purchase samples?

        You can place a sample order with a few styles within the $150 order value.

        Our Minimum Order Value is to welcome new resellers!

        Can you make custom designs?

        All custom orders have a minimum requirement 150 pieces.

        We will need a sketch of your custom design with precise measurements.

        As soon as we receive the requirements your information will be forwarded to the Manufacturing Manager for a Quote and next steps.

        Email us at MiajewelsMiami@hotmail.com

        Do you support drop shipping

        We Do Not Support Drop Shipping

        In-store

        Where are you located?

        Yes we have a location in: 1866 NW 20th ST MIAMI FL 33142.  

        However, all of our jewelry are manufactured in Brazil.

        Shipping

        Do you ship overseas?

        Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

        How long will it take to get my order?

        Processing time may take 2-3 business days to prepare your order. The size of your order may vary processing time.

        Shipping time depends on where you are. Orders processed here will take 3-4 business days to arrive. Overseas deliveries can take anywhere from 4-12 days.

        If you are local we even send UBER for the same day, or next day shipping.

        Delivery details will be provided in your confirmation email.

        What shipping carriers do you use?

        We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

        Do you include customs and import taxes?

        Customers are responsible for any customs and import taxes that may apply. We're not responsible for delays due to customs.

        Product

        Can I return my damaged/defective/unsatisfied product?

        We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

        OTHER

        Did we miss something?

        You can contact us through our contact page! We will be happy to assist you.

        Secure transactions

        Transactions are handled with bank-grade security.

        Simple checkout

        Our secure checkout is quick and easy to use.

        Get in touch

        Have questions? Get in touch with us at any time.

        Place your order by adding our minimum order value of $150 to your cart.

        Cart

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